Monday, August 17, 2009

Getting Something Extra

by Randy Moody
I walked into an ice cream store in Georgia while on a road trip. It was a hot, dusty summer afternoon, and I was feeling parched and ready for something cool and refreshing.

I ordered a single-dip waffle cone. The lady turned around, took a normal size ice cream scoop, and began to cram ice cream into my cone until there was an orb about the size of a softball there. When she brought it to me, I said, “I’m sorry, but I just wanted a single-dip cone.” She responded, “That IS our single-dip cone.” WOW!

Then I tried the ice cream, and it was absolutely unbelievable. “We make it right here in the store,” she told me. They made an enthusiastic customer out of me in just one visit!

I would have been happy with just a “normal” single-dip cone with “normal” quality ice cream. But what I got was something extra – more ice cream and far more delicious than I expected.

Something extra!  Don’t you love it when that happens?

When our students attend our PremierPoint Solutions training classes, they tell us they feel like they’re getting something extra from us:

·         “Ricky gave us a lot of added information that might not normally be covered in this type of class.”

·          “Thank you. I got much more out of your training course than I expected. I will definitely recommend your company to others.”

·         “I expected to learn the ‘course content’ listed on the website, but throughout the course, I gained ‘above & beyond’ knowledge that is invaluable.”

·         “This was a great course! All of my specific needs were met within the first day. The second and third days were just icing on the cake!”

Ready to have YOUR expectations exceeded? Our instructors are ready and waiting to exceed them!

Browse our course catalog for that course that offers the skills you’re looking for. And don’t be surprised if you get more than you expected.

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